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About Us


Fisher Lane was established in 1981 when the owner of GJ Belleville Amcal Pharmacy in
Fitzroy identified a need to offer basic mobility equipment to hospital patients following surgeries and during rehabilitation. Steady growth led to Fisher Lane servicing its local
area as well as many of Melbourne’s inner city hospitals. As demand increased, Fisher Lane outgrew its original location in Brunswick Street, Fitzroy. A move to larger premises at 26 Victoria Crescent, Abbotsford was necessary. From here the company flourished, growing in every area and becoming known for offering extremely strong service to the healthcare industry. Fisher Lane services include equipment hire, sales, repairs and modifications. We service DVA, TAC, SWEP, NDIS and Work Cover. Our team of product consultants work across the Mobility & Rehabilitation Equipment sector working one on one with therapist’s and clients in their homes to Hospital & Nursing Homes product & service procurement.

Clients and therapists can visit either of our showrooms conveniently located in Abbotsford & Braybrook, both showrooms showcase a full range of affordable and quality products catering to any budget. When visiting Fisher Lane Mobility you will be welcome by friendly and knowledgeable staff. The experience is made easier by accessible off street parking.

At Fisher Lane Mobility we take pride in our ability to offer a wide range of services which include:

  • Sales
  • Equipment Rental
  • After Sales Service
  • Facility Services
  • Free in Home Demonstration
  • Home Modifications
  • Delivery & Installation
  • Repairs and Maintenance
  • Test & Tag
  • Product Training



 

 

Mission Statement

Our Mission is to satisfy our customers expectations by offering excellent service and competitive prices without compromising quality and after sales service.


Quality Management Policy

 

Fisher Lane aims to maintain the highest level of quality through the management of our business in accordance
with the requirements of ISO 9001:2015 and the TGA Medical Device Regulations 2002.

                  Fisher Lane strives to achieve and exceed our customer expectations for quality products and services by         
                  maintaining the highest level of professionalism in every aspect of our business by:

  •        Consistently provide quality Rehabilitation and Mobility products and services that meet and satisfy our
           customers’ requirements
  •        Understanding the current and future needs and expectations of the customer while complying with relevant         
           regulatory and statutory authorities
  •        Providing total customer satisfaction through delivery of quality products and services within appropriate timescales
           including post sales services thereby strengthening the confidence of the customer
  •        Offering customised solutions for Rehabilitation and Mobility equipment in consultation with customers and / or
           utilising the expertise of health care providers
  •        Committed to achieve the highest level in quality and reliability and recognises that every person in the organisation
           plays a vital part in this accomplishment, we promote teamwork and progressive ideas to continually improve
           efficiency and effectiveness of processes and prevent nonconformities
  •        Recognising and developing the skills of our staff to continue providing dedicated quality service to the customer
           and contributing to the achievement of our quality and business objectives
  •       Every member of Fisher Lane is responsible for Quality. The company values and always endeavours to maintain     
         its reputation for quality, service, integrity and client satisfaction by committing to continuous improvement of the QMS. 

      
                                                                     Anthony Howard - General Manager                                        
                                                                                   Date: 12/12/2017



Servicing

At Fisher Lane Mobility we take pride in our ability to offer a wide range of services which include:

  • Friendly and knowledgeable staff
  • Well equipped showroom
  • Excellent stock holdings
  • Customisation of equipment
  • Excellent spare parts range
  • After Sales Service is prompt and reliable in our well equipped workshop

 

 

 

Privacy Statement

At Fisher Lane Mobility we understand that your privacy is very important to you and we wish to preserve your rights to control and protect that information. Your personal information is collected to enable us to process your orders only. All personal information you provide is stored securely and is protected within our secure database. Any information you provide to Fisher Lane Mobility will not be passed on to a third party.

 

 

Terms and Conditions

These will be discussed with you at time of ordering and fully disclosed with your invoice/receipt.